Ian is a highly experienced management consultant and operational strategist with over 35 years’ experience leading major operational transformation and optimisation programmes. He brings deep change leadership expertise across multiple sectors, with particular strength in Insurance and Mobile/Fixed Telecommunications, as well as Financial Services and Retail.
Ian has a strong track record of diagnosing complex business challenges, shaping clear objectives, and leading the delivery of large-scale, cross-functional, and multi-national initiatives, often within demanding timeframes. His expertise spans strategic and operational business transformation, target operating model design, operational strategy, large-scale process change, and Lean business process re-engineering. He delivers transformed business capablities that are optimised and alighed to the businesss strategy, bring a step change in performance and deliver measurable business outcomes.