The Challenge
This innovative international Virtual Network Operator recognised that it needed an objective assessment of its operational readiness, prior to a major investment and commitment to a rolling full-scale market launch to global territories.
Our Approach
We designed a project comprising of four work-streams to review the business readiness of the sales and service operations capability, BSS functionality, Network Topology and customer facing business processes. This encompassed reviews of
The Outcome
By undertaking the review, out client was able to secure funding for international roll out. Remedial actions were identified and prioritised, and steps taken to adapt the roll-out plans to reduce risk. Additionally, our client secured valuable operational intellectual property that strengthened its ability to engage investors, partners and suppliers.
A collaborative and valuable engagement. Stratiformis helped break down a complex regulatory subject matter into clear, actionable plans and business outcomes, and supported the end-to-end shaping and implementation of the program over 18 months. Having a trusted advisor and SME alongside our team meant a more efficient and focused delivery overall.
Stratiformis engaged in a focussed and accelerated manner to develop a comprehensive operating model capability breakdown, along with identification of the firm’s critical business processes Given the breadth of stakeholders and the inherent complexity of the processes, this work required both rigor and strong business insight — all of which Stratiformis delivered with diligence and professionalism.