A collaborative and valuable engagement. Stratiformis helped break down a complex regulatory subject matter into clear, actionable plans and business outcomes, and supported the end-to-end shaping and implementation of the program over 18 months. Having a trusted advisor and SME alongside our team meant a more efficient and focused delivery overall.
The Challenge
Amid increasing regulatory scrutiny on supply chain resilience and third-party oversight, two global insurers faced similar challenges in scaling and maturing their existing Third Party Risk Management (TPRM) frameworks.
Key issues included:
- Frameworks not fully aligned to evolving regulatory expectations (for e.g. across the UK, EU, Australia and Singapore)
- Inconsistent due diligence (DD) and risk control mechanisms across the third-party lifecycle
- Insufficient contractual and governance coverage for critical third parties
With regulators placing greater emphasis on operational resilience, third-party criticality and demonstrable supply chain oversight, both organisations required enhanced maturity in identifying, assessing and governing third-party risk in a measurable and proportionate manner.
Our Approach
Working closely with the Heads of TPRM and incorporating input from Second Line of Defence (2LoD) functions to ensure regulatory alignment, we:
- Conducted a current-state maturity and readiness assessment
- Identified control gaps across the third-party lifecycle (onboarding, monitoring, exit)
- Developed proposals to refine and strengthen due diligence and risk control mechanisms
- Aligned framework enhancements to regulatory developments across key jurisdictions
Further, using regulatory guidance to define critical third parties and concentration risk exposure, we designed a practical, risk-based methodology to:
- Assess third-party criticality
- Apply proportionate governance and oversight mechanisms
- The approach ensured scalability while embedding regulatory-aligned resilience principles across the supplier ecosystem.
The Outcome
- Risk-based Third-Party Criticality Assessment Model
- Refreshed and strengthened Third Party Risk Management Framework
- Formalised Third Party Risk Management Policy aligned to multi-jurisdictional regulatory expectations
Both organisations now operate with a more mature, regulator-aligned TPRM capability that strengthens supply chain resilience and enhances governance oversight.